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Customer Care Plus+ Preferred

Customer Care Plus Preferred

Customer Care Plus+ Preferred provides unlimited technical support, comprehensive hardware and software coverage and annual business reviews, our preferred program caters to your essential needs.

Equipped with the expertise and reliability of's Customer Care PLUS+ Preferred program, you can depend on us to expertly meet your organization's support needs, and budget. Customer Care PLUS+ combines AVI-SPL's industry leading maintenance program with our manufacturer certified support technicians to deliver a level of support others fail to reach.

Key Features

  • Unlimited technical phone support, with package options that include your choice of business hours or 24/7/365 availability
  • Advanced parts replacement allows for "next business day" delivery of replacement parts to your location
  • Software updates and upgrades help to ensure that all your equipment is kept up-to-date with the latest features
  • Escalation support to resolve any of your outstanding maintenance issues with manufacturers
  • Annual business reviews to assess open cases and needs to determine any necessary modifications, supporting future plans of expansion and/or changes
  • Add/move/change management to accommodate changes to your devices or infrastructure
  • Available in one and three year programs

Want more information? Call 877-882-6020 to speak with a VTC expert, or click here to fill out our "Request Information" form.

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